Shipping Policy

What are the delivery charges?

Seller Shopchun.com provides free delivery on orders valued at 500 or more. Otherwise 50 is charged for delivery.
For other sellers delivery charges may vary. Please check with individual seller. Some sellers waive off the delivery charge if you place an order with them for a minimum purchase value.
In some cases, items below a certain value are listed with a delivery charge. The seller incurs relatively higher shipping costs on such items. Charging a nominal shipping fee helps the seller offset logistics costs.

What is the estimated delivery time?
Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Please check with individual sellers to determine delivery times.

Estimated delivery time is dependent on the product’s availability with the seller, and could vary from each seller offering the product.

‘In Stock’
For items listed as “In Stock”, sellers will mention the delivery time as 2-3 business days (in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service, which may take 1-2 weeks depending on the location.

Sometimes, items have to be imported by sellers from outside India. These items are mentioned sometimes as ‘Imported’ on the product page and can take at least 10 days or more to be delivered to you.

‘Preorder’ or ‘Forthcoming’
Such items are expected to be released soon and can be prebooked for you. The item will be shipped to you on the day of it’s official release launch and will reach you in 2 to 4 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. Eg: 5th May, August 3rd week.

‘Back In Stock Soon’
The item is popular and has been sold out. You can however ‘book’ an order for the product and it will be shipped according to the timelines mentioned by the seller.

‘Temporarily Unavailable’
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the ‘Notify Me’ feature to know when it is available for purchase.

‘Out of Stock’
Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase.

‘Permanently Discontinued’
This product is no longer available because it is obsolete and/or production for it has been discontinued.

‘Out of Print’
This product is not available because it is no longer being published and has been permanently discontinued.

Are there any hidden costs (sales tax, octroi etc) on items sold by sellers?

There are zero hidden charges when you make a purchase. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

Delivery charges may be extra depending on the seller policy. Please check with individual seller for the same. In case of seller WS Retail, the ₹50 delivery charge is waived off on orders worth ₹500 and over.

Seller does not/cannot ship to my area. Why?
There are instances when the seller cannot ship to some locations. This could be a consequence of general regulations or serviceability issues.

At times sellers prefer not to ship to certain locations. This is entirely at the seller’s discretion.

I need to return an item, how do I arrange for a pick-up?

You can Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Return fees are borne by the seller.

Does Shopchun.com deliver internationally?